Format:
25 items, Multiple-choice
| Qty | Price |
|---|---|
| 20 to 99 | $20.00 each |
| 100+ | $18.00 each |
Customer Service Human Relations Skills - Form A-C
SKU RR137
Starting from
$20.00
Assesses:
Customer Service Human Relations
Skill Level:
Apprentice/Entry
Language:
English
Description
Content Areas
Categories tested include:
| Planning |
| Organizing |
| Communicating |
| Conflict Resolution |
Product Statistics
| Sample Size | Mean Score | Reliability (KR20) | Std. Deviation | Std. Error of Measurement |
O*NET Job Titles
Below are the O*NET job titles that were determined to be applicable to this test during the job analysis. Click the Job Title for more information about tasks performed, tools and technology used, job knowledge areas and abilities required, as well as related job titles.
This assessment is intended for use with jobs that are sufficiently related.
Sample Reports
Sample reports are available after logging in.
Examinee Scoring System Compatible
This product is part of the Examinee Scoring System which simplifies scoring and administration of tests.
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