People Skills Tests

Screen individuals who will work in a leadership capacity, a team environment, or a sales role

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What level job you are testing for?

Apprentice/Entry - Candidate has 0-1 years of training; requires another 2-3 years of training

To assess basic skills related to customer service, such as reading comprehension, checking accuracy, and problem solving, consider:

Combined Basic Skills (Customer Service)

Combined Basic Skills (Customer Service) - Form CCF

Assesses:

Reading, Checking Accuracy, Problem Solving

Skill Level:

Apprentice/Entry

Format:

54 items, Multiple-choice

Combined Basic Skills (Customer Service) - Form CCF (Online)

Assesses:

Reading, Checking Accuracy, and Problem Solving

Skill Level:

Apprentice/Entry

Format:

54 items, Multiple-choice

To assess personal characteristics important for customer service, such as responsibility, sociability, emotional stability, and personability, consider:

Service Skills Survey

Service Skills Survey - Form A (Online)

Assesses:

Service Skills

Skill Level:

Survey

Format:

75 items, Multiple-choice

To assess the dependability of job candidates, measuring characteristics such as attendance, conscientiousness, and rule adherence, consider

Dependability Skills Survey

Dependability Skills Survey - Form A (Online)

Assesses:

Dependability

Skill Level:

Survey

Format:

75 items, Multiple-choice

Trainee – Candidate has 2-3 years of training; requires another 1-2 years of training

To assess the situational judgment skills of job candidates in areas such as conflict resolution, group dynamics, and communication skills, consider:

Team Skills

Team Skills - Form A4

Assesses:

Ability to work on a team

Skill Level:

Trainee

Format:

35 items, Multiple-choice

Team Skills - Form A4 (Online)

Assesses:

Ability to work on a team

Skill Level:

Trainee

Format:

35 items, Multiple-choice

To assess knowledge relating to sales, such as prospecting skills, communication skills, listening skills, persistence, and honesty, consider:

Sales Skills

Sales Skills - Form A-C

Assesses:

Sales skills

Skill Level:

Trainee

Format:

48 items, Multiple-choice

Sales Skills - Form A-C (Online)

Assesses:

Sales skills

Skill Level:

Trainee

Format:

48 items, Multiple-choice

Management

To assess knowledge required for leadership or management roles, such as planning, motivating, organizing, communicating, and leadership, consider:

Management & Supervisory Skills

Management and Supervisory Skills - Form A3

Assesses:

Knowledge of management and supervisory skills

Skill Level:

Management level

Format:

40 items, Multiple-choice

Management and Supervisory Skills - Form A3 (Online)

Assesses:

Knowledge of management and supervisory skills

Skill Level:

Management level

Format:

40 items, Multiple-choice

Leadership Skills (same test as above using "Leader" instead of "Manager" terminology)

Leadership Skills - Form A

Assesses:

Knowledge of management and supervisory skills

Skill Level:

Management level

Format:

40 items, Multiple-choice

Leadership Skills - Form A (Online)

Assesses:

Knowledge of management and supervisory skills

Skill Level:

Management level

Format:

40 items, Multiple-choice

FIND YOUR TEST

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People Skills Tests

Screen individuals who will work in a leadership capacity, a team environment, or a sales role

What level job you are testing for?

Apprentice/Entry - Candidate has 0-1 years of training; requires another 2-3 years of training

Assesses:

Skill Level:

Format:

Assesses:

Skill Level:

Format:

Assesses:

Skill Level:

Format:

Assesses:

Skill Level:

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Trainee – Candidate has 2-3 years of training; requires another 1-2 years of training

Assesses:

Skill Level:

Format:

Assesses:

Skill Level:

Format:

Assesses:

Skill Level:

Format:

Assesses:

Skill Level:

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Management

Assesses:

Skill Level:

Format:

Assesses:

Skill Level:

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Assesses:

Skill Level:

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Assesses:

Skill Level:

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